TenantVERIFY - Register for an Account

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Please Read our Terms & Conditions

By Registering you Accept & Agree to Comply Fully with the TenantVERIFY® Terms & Conditions. We comply with the GDPR when retaining and processing personal data for the minimum period necessary in pursuit of our legitimate interests, forming the legal basis of managing our operation, and fulfilling any contractual obligations to you, as permitted under Article 6 of the GDPR and in accordance with our Privacy Policy here.

Terms & Conditions - Tenant Credit Checks and Referencing

In conjunction with your application as a landlord or letting agent, we will carry out searches on your behalf with the licensed credit reference agency (or agencies) we deem appropriate, and we may ask them to check all or selected details of your tenancy applicant.

On no account should tenant applicants be allowed to carry out their own checks by opening a TenantVERIFY® account.

It is your responsibility as landlord or agent to ensure that your prospective tenant (applicant) has signed the TenantVERIFY® tenancy application form (electronic signing is acceptable) authorising you and TenantVERIFY® to carry out the appropriate credit checks, searches and referencing. You should retain a copy of the application form for future reference in a secure manner considering the confidential and personal information it contains, in accordance with the principles of the data Protection Act 1998. You should in particular safeguard your tenant applicants' personal data when transmitting and receiving application forms.

It is your responsibility as landlord or agent to verify the identity of your prospective tenant/s, and to comply fully with the Right to Rent Regulations, before carrying out checks with TenantVERIFY®. You do this by having sight of (and copying) the prospective tenant/s’ original and current identification documents for right to reside including, e.g., driver's licence, passport, visas, Home Office letters etc. For residency and affordability checks you should also see a recent utility bill and bank statements.

As landlord or agent you consent to the storage of your data on our secure data base and the carrying out of searches and the retention of information obtained about your prospective tenant/s.

Tenant applicants (by signing the application form) consent to TenantVERIFY® passing on the results of searches to a prospective landlord or agent, and if necessary third parties, for the purpose of assessing a prospective tenant's application, credit rating, rental insurance decisions, for fraud prevention or the tracing of debtors.

Sharing of information obtained on a prospective tenant's application or report by landlords or agents is strictly prohibited, unless the third party is directly involved in the decision making process in a professional capacity, or for legitimate legal purposes, and only in accordance with the provisions of the Data Protection Act 1998.

By submitting an application to TenantVERIFY® the landlord or agent, and the prospective tenant applicant/s, are confirming that they provide true, accurate and complete information, to the best of their knowledge and belief.

TenantVERIFY® services relate to the vetting of prospective tenants in relation to tenancy and property lease applications. The information obtained should not be applied to any other credit or contract agreements.

TenantVERIFY® is a provider of information which is historical, based on a range of the most up-to-date, accurate and reliable information sources known to us at the time of our search, and in relation to the information supplied to us on the tenancy application form. Whilst historical information is usually a good indication of a tenant applicant's likely future performance, TenantVERIFY cannot be held responsible and no liability is accepted for the future conduct or actions of the prospective tenant applicant, or for data supplied to us by third parties.

Doing a credit check should be just one part, albeit a very important part, of your holistic assessment to qualify your tenant – see our recommendation guide: “TenantVERIFY®- our advice on Tenant Screening, a 20 Point Checklist”.  It sets out our recommended assessment process to eliminate 99% of tenant misinformation risk.

TenantVERIFY® cannot be held responsible for inaccurate data obtained from public records and authorised reference agencies, though we use only highly reputable and market leading suppliers in this regard.

TenantVERIFY® cannot be held responsible for the accuracy of references obtained from employers, previous landlords or letting agents, though every effort is made to authenticate the information obtained and to inform referees of their own legal obligations.

In the case of International Checks, not all countries and agencies operate their credit reporting systems to the same standards. Some are inferior to the standards typically expected in the Western European, Anglo Saxon or Anglo American / Australasian regions. Data from some countries may be limited to identification verification only. Where possible we will indicate this on the countries listed and the reports we issue, but this may not always be the case. International Checks will provide information which is of the highest standard available to us at the time of the check for the country concerned. In foreign regions we are relying on trusted third-party agencies to provide us with credit and identity information.

In the case of Rent Guarantee and Deposit Guarantee Insurance, we are approved by many of the leading insurers offering this type of cover on the basis that the applicants (tenants) concerned pass a full Comprehensive Check, without qualification or security recommendations. However, if you are intending to use a different insurance company to the ones we recommend you should first check that they will accept our reports. Where a tenant applicant fails to get an outright success, it is possible to obtain insurance cover with a suitable guarantor providing they pass a Comprehensive Check.

TenantVERIFY® reserves the right to update their data bases should a new application contain information which is relevant to an existing entry or a pending investigation.

TenantVERIFY® reserves the right to withhold any information which contravenes UK or International laws.

Amendments or modifications to reports issued by TenantVERIFY® are strictly prohibited.

Applications by or for more than one party to an agreement will result in a connection between the two at the credit reference agency and may reflect on each other.

Payments must be processed before checks are carried out.

By submitting the application you agree to all these terms and conditions.

Abuse of the TenantVERIFY® service will result in immediate termination of your account.

By submitting an application you confirm that you have read and understood these terms and conditions. Do not under any circumstance submit applications for tenant credit checks, searches and referencing unless you are willing to fully comply with these terms and conditions. If you have any questions please contact us before submitting.

The Jurisdiction is England.